Terms of Use/ Privacy Policy

Terms of Use – CSI-USA.org

Effective Date: 8/25/25

Welcome to CSI-USA.org (“CSI-USA,” “we,” “our,” or “us”). By accessing or using our website, donating, subscribing to updates, or participating in our SMS program, you agree to these Terms of Use. If you do not agree, please discontinue use of our services.

1. Mission & Use of Website

CSI-USA is a nonprofit organization dedicated to Freeing, Feeding and Healing the Captives. This website is intended to share information about our work, provide community resources, and facilitate donations. You agree to use CSI-USA.org for lawful purposes only.

2. Donations

  • Donations made through CSI-USA.org are processed by trusted third-party platforms (such as PayPal, Stripe, or other providers).

  • CSI-USA does not store your full payment card details.

  • If CSI-USA is recognized as a 501(c)(3) nonprofit, donations may be tax deductible as permitted by law. Donors should consult a tax advisor for confirmation.

3. Email and SMS/MMS Messaging (10DLC Compliance)

  • By providing your email or mobile number and opting in, you consent to receive communications from CSI-USA, including newsletters, event reminders, fundraising campaigns, and updates about our mission.

  • Email communications may be managed via trusted third-party platforms, such as Mailchimp or other CRM tools.

  • SMS/MMS message frequency may vary but will not exceed 4 msgs/month for marketing purposes

  • Standard message and data rates may apply. Check with your carrier for details.

  • To opt out of SMS at any time, text STOP. To opt out of email, use the unsubscribe link included in each message.

  • Carriers are not liable for delayed or undelivered messages.

4. Intellectual Property

All content, including text, images, graphics, and logos, is the property of CSI-USA or its partners and may not be used without permission.

5. Disclaimer

All materials and services provided by CSI-USA are offered “as is” without warranties of any kind. CSI-USA makes no guarantees regarding uninterrupted access, accuracy, or outcomes of using our website or services.

6. Limitation of Liability

CSI-USA shall not be liable for any damages arising from the use of our website, donation platforms, CRM systems, SMS, or email communications.

7. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law provisions.

8. California Users

If you are a California resident, you are entitled to the following additional rights:

  • You may request information regarding the categories of personal information we collect, use, and disclose, and the purposes for which we use this information.

  • You may request that we delete your personal information, subject to exceptions under applicable law.

  • You may request to opt out of the sale or sharing of your personal information. CSI-USA does not sell personal information.

  • You will not receive discriminatory treatment for exercising your privacy rights.

Requests can be submitted by contacting us at the information below Section 11 under privacy policy

Privacy Policy – CSI-USA.org

Effective Date: 8/25/25

At CSI-USA, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

  • Personal Information: Name, email address, phone number, mailing address, donation history, volunteer sign-ups.

  • Donation Information: When you donate through our third-party platforms (e.g., PayPal, Donorbox, Stripe), limited payment information may be shared with us (e.g., donation amount, transaction ID). CSI-USA does not store your full credit card or banking details.

  • Email & SMS Data: Subscription preferences, opt-in/opt-out status, delivery confirmations, and interaction with our messages.

  • Automatically Collected Data: IP address, browser type, cookies, and general site usage statistics.

2. How We Use Information

  • To process and acknowledge donations.

  • To send newsletters, community updates, fundraising campaigns, and event reminders.

  • To manage donor and volunteer relationships in our CRM system.

  • To comply with legal, tax, and regulatory obligations.

  • To improve our website and outreach.

3. Communications (Email & SMS/MMS)

  • By opting in, you consent to receive periodic communications from CSI-USA via email or SMS/MMS.

  • SMS frequency will not exceed 4 msgs/month for marketing purposes.

  • You may opt out of SMS at any time by texting STOP. For assistance, text HELP.

  • You may unsubscribe from email by clicking the link in the footer of our emails.

  • We do not sell or rent your contact information to third parties.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Sharing of Information

We may share your data only with trusted third-party service providers (e.g., donation processors, CRM, bulk email provider, SMS providers) to carry out our operations. These providers are contractually bound to protect your information.

5. Data Security

We use reasonable technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information. Contact us at [email protected].

7. Cookies and Tracking

CSI-USA.org may use cookies or analytics tools to improve website performance. You may disable cookies in your browser settings.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us to have it removed.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on CSI-USA.org with the revised effective date.

10. Additional Information for California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information:

Your Rights

  • Right to Know: You may request details about the categories of personal information we collect, use, disclose, and the purposes of processing.

  • Right to Access: You may request a copy of the personal information we hold about you.

  • Right to Deletion: You may request that we delete personal information we have collected about you, subject to legal and operational exceptions (e.g., donation records we must retain for tax compliance).

  • Right to Correction: You may request corrections to inaccurate information we hold.

  • Right to Opt-Out of Sale/Sharing: CSI-USA does not sell or share personal information for monetary or marketing gain.

  • Right to Non-Discrimination: We will not deny services or provide different quality of service if you exercise your privacy rights.

Exercising Your Rights

California residents may exercise these rights by contacting us at the information below

We may require you to verify your identity before fulfilling requests.

Do Not Track Signals (CalOPPA Compliance)

CSI-USA.org does not respond to “Do Not Track” browser signals. However, you may limit cookies through your browser settings.

Data Retention

We retain donor and supporter data only as long as necessary for operational, legal, and tax purposes, after which it will be securely deleted or anonymized.

11. Contact Information

For privacy concerns or questions, contact us at:
Email: [email protected]
Phone: (805) 777-7107
Mailing Address:
Christian Solidarity International (CSI-USA)
2629 Townsgate Road, Suite 235
Westlake Village, CA 91361